Privacy Policy

OUR DATA CONTROLLER INFORMATION

The legal person who is responsible for the processing of personal data is ALTO SOCIAL ANALYTICS, S.L (hereinafter “Alto Intelligence” OR "Alto"), with identification number B85090538, registered in Company Registry of Madrid, office based in Avenida De Europa, 24, 28108, Alcobendas, Madrid Spain.

Our Data Protection Officer information is the following should you need to get in contact: dpo@alto-analytics.com

WHY DO WE COLLECT AND PROCESS PERSONAL DATA?

IF YOU HAVE SIGNED UP FOR OUR NEWSLETTER

We inform you that the personal data that could be provided through our Site will be processed with the following purposes: to offer you new services or products and send you information related to our activities through email.

Your personal data will be kept until determined by the applicable regulations or if you request otherwise. You are free to provide or not the data that may be required, however, all data requested are necessary for the provision of an optimal service. The legal bases for the processing of your data is given electronically by checking the corresponding box on Alto's Site.

Except as explicitly consented by you or as a legal obligation, we do not disclose to third parties the personal data you have provided us. However, we may use emailing tools from companies out of the EEA who we have made sure process your data safely, which you consent to when subscribing to our newsletter.

IF YOU CONTRACTED ANY OF OUR SERVICES

We require customers who contract any of the Services offered on our Site (collectively, the “Services”) to give us contact information (collectively “Customer Data”), such as their name, company name, address, phone number, e-mail address, financial qualification and billing information. When Customers show interest in our services we might request additional information about them and their companies.

Customer information is considered confidential and customers can opt in for a dedicated Non-Disclosure Agreement (“NDA”). Customers can also opt out of providing any additional information when asked as well as update or remove their personal information at any time by requesting their account manager to do so or at info@altointelligence.com.

All financial and billing information that we collect is used solely to check the qualifications of Customers and to bill for the Services. This billing information is not used for marketing or promotional purposes. Alto Intelligence uses a third-party bank intermediary to manage the invoicing and payment processing.

COLLECTED INDEXED INFORMATION

Alto Intelligence's Analyzer service collects information that has been made publicly available on the Internet. Analyzer provides Customers with various services such as the ability to monitor, access, and manage indexed information.

SECURITY

We take appropriate organizational, technical, administrative and physical security measures to help protect against the loss, misuse, and alteration of your data. We use a secure server to store the information you give us.

INTERNATIONAL TRANSFER OF INFORMATION COLLECTED

To facilitate Alto Intelligence global operations, the Company may transfer and access collected information from around the world, including the United States.

YOUR RIGHTS

You have the right to access your personal data and request the rectification of inaccurate data or its deletion when it is no longer necessary for the purposes for which they were collected.

You can exercise these rights by sending an email to dpo@alto-analytics.com telling us what right/s you wish to exercise.

CHANGES TO THIS PRIVACY STATEMENT

Alto Intelligence reserves the right to change this Privacy Policy and will provide notification of the material changes at least thirty (30) business days prior to the change taking effect.

COOKIES

When customers interact with the Alto Intelligence commercial website or with Alto Analyzer service we strive to make the experiences easy and meaningful. Cookies are files that Web browsers place on a computer’s hard drive.

Alto Intelligence uses session-based and persistent cookies. Session cookies exist during one session, whereas persistent cookies remain on their computers after the session ends. If customers disable their browser’s ability to accept cookies, they may still navigate the Site, but the Analyzer functionality may be affected.